Terms & Conditions

Welcome to Star Fishery & Farming

Dedicated to high-quality fish and farm produce, we ensure ethical practices and compliance with Indian laws. Thank you for choosing us for your aquaculture needs.
Terms and Conditions

Welcome to Star Fishery & Farming!
Thank you for choosing our services. We are dedicated to providing you with high-quality fish and farm produce. Please read the following Terms and Conditions carefully before using our website, products, or services. By accessing or purchasing from us, you agree to comply with these terms.

1. Acceptance of Terms
By using our services, you agree to abide by these Terms and Conditions. If you do not agree, please refrain from using our services.

2. Compliance with Indian Laws
Star Fishery & Farming operates in full compliance with all applicable Indian laws and regulations, ensuring our practices are ethical and legal. We adhere to:

• FSSAI (Food Safety and Standards Authority of India)

• National Fisheries Development Board (NFDB)

• Ministry of Agriculture & Farmers Welfare

• Environment Protection Act, 1986
  All our farming and fishery practices are conducted under these regulations to ensure quality, safety, and sustainability.

3. Products and Services

• Fishery Services: We provide fresh, farm-raised fish, cultivated with care to meet the highest standards of health and quality.

• Farming Services: We offer fresh vegetables, fruits, and other crops, grown through organic and sustainable methods.

4. Product Availability
Our products are subject to availability and seasonal conditions. While we aim to keep our inventory updated, we may need to cancel or modify orders if a product is out of stock.

5. Pricing and Payment
Prices are subject to change without notice. Payments for products and services are accepted via secure online methods or cash on delivery (COD), where applicable. The final price will be confirmed at the time of your order.

6. Delivery and Shipping
We deliver across India, and shipping times may vary depending on your location. While we make every effort to ensure timely delivery, we are not responsible for delays caused by third-party carriers. Any applicable shipping charges will be displayed at checkout.

7. Quality Assurance
We are committed to providing top-quality products. All our fish and farm produce undergo strict quality control checks. If you are unsatisfied with your purchase, please contact us within 48 hours of delivery, and we will address your concerns.

8. Return and Refund Policy
Returns are accepted only for defective or damaged products. If you receive a product that is not up to our standards, please contact us within 48 hours of delivery. Once the returned item is inspected, we will process a refund if necessary.

9. Sustainability and Environment
At Star Fishery & Farming, we are dedicated to sustainable farming and aquaculture. We actively reduce our environmental impact and encourage responsible consumption of our products. Our farming methods prioritize eco-friendly practices, ensuring that we contribute positively to the environment.

10. Privacy Policy
We value your privacy and are committed to protecting your personal data. Any information you provide will only be used to process your orders and improve our services. We comply with the Information Technology Act, 2000 and applicable privacy laws to safeguard your information.

11. Limitation of Liability
Star Fishery & Farming is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the amount paid for the product or service in question.

12. Dispute Resolution
Any disputes arising from these Terms and Conditions will be governed by Indian law. Jurisdiction for any legal matters will lie in the courts of WEST BENGAL.

Thank you for choosing Star Fishery & Farming. We look forward to serving you with the best in fresh fish and farm produce!

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